Pendula
The next-gen customer engagement platform
Why Pendula?
Inspire, engage and retain modern customers with the next generation of intelligent customer engagement. Pendula puts marketing and CX teams in the drivers seat today, by defying the limits of data and journeying, bringing their campaigns to life for transformed business growth tomorrow..
Connect
Connect with unlimited data sources, across multiple systems. Access rich insights into customer needs, wants and interests, all without engaging IT or developers. Build better CX by leveraging the things you know about your customers. Pendula integrations hub allows you to access and update customer data from more than 80 sources to convert raw data into actionable insights.
Imagine
Delight your customers with hyper-personalised experiences as creative as your imagination can conceptualise without being limited by siloed or outdated data.
Create
Build adaptive and meaningful two-way customer experiences delivered at the perfect moment, to the right customer and on the right channel, for lifelong loyalty.
430%
improvement to engagement
37%
Average engagement/response rate
27%
Average cross/upsell rate
80+
Integrations
See what our clients are saying
"Swan Tech adapts their pace to ours and their deep knowledge in Salesforce/FFA help us to understand what is standard out of the box or what will require developments in a very short period of time. Definitely a consulting company to be recommended."
Cyrille Le Bonniec - The Wine Community
Financial Controller
"Swan are extremely engaged, organised and responsive at all times"
David Thompson - Regal Home Health
Executive Manager
"Swan Tech did an incredible job during each of these stages; being highly available, presenting fit for purpose solutions and balancing system limitations & maintainability with our business requirements. Overall this created an extremely valuable solution for us that culminated in a smooth launch and immediate realisation of benefits to end users."
Daniel Cox - Proximity
Group Manager, Technology
"I could not recommend Swan Technology Solutions highly enough! They made implementing Salesforce a breeze for our organisation. They were very professional, collaborative and always maintained open communication."
Aleksandra Govedarica - VicReturn
Project Manager
"Calling them trusted business partners hardly does justice to the quality of their work and their significant contribution to our organization. Highly recommend!"
Cameron Crowell - Kepler Analytics
Chief Operating Officer
"The team at Swan Technology has become an indispensable and trusted partner for our business. Their extensive knowledge of the Salesforce ecosystem enables them to deliver exceptional solutions tailored to our company's strategic imperatives. Jo and her team are known for their transparent and honest dialogue, which has built a high degree of trust, making them a crucial part of our ongoing tech stack development."
Cameron Crowell - Kepler Analytics
Chief Operating Officer
"Swan was crucial in the planning and implementation process of our ERP solution. Their expertise enabled the mapping of our different business needs with financial, manufacturing, sales and customer service processes. Swan's post implementation support for training and automation adjustment are excellent.."
Les Smith - Evos Energy
CX Technical Support Lead
"Very happy with Swan Technology and their team. Very professional and knows what they are doing!"
Daniel Lim - Spee3d
Head of IT
"The team at Swan have been on top of things from the very beginning Their knowledge of the system and creative abilities were outstanding. They were responsive in every way to our needs and we appreciated the care and follow up we received. Livia was always on deck to help us with issues and we could not have done this change and integration as effectively without her."
Lynne Watt - Windowline
Sales Consultant Specialist
"We can not thank Swan technologies enough for all their support. Their patience in explaining and educating us on Salesforce has been second to none... We would highly recommend the Swan team."
Melissa Edmondson - Farmbot Monitoring Solutions
Salesforce Admin
"They are amazing. They listened to our business needs and were very fast to deal with any issues during testing . Everything was delivered in a very timely, professional manner"
Ian Carroll - EnVogue Skin
Managing Director
"I found Jo and the team easy to work with, they found solutions for our unique requirements and have excellent product knowledge from years of experience. We look forward to continuing our Salesforce journey in partnership with them."
Esther Acton - Clear Sales Australia
National Sales Manager
"Swan was an excellent partner. Jo knows her business."
Gerry Berberian - Spee3d
VP Sales Operations
We’re ready to discuss your goals, get in touch with us today!
If you would like to enquire about how Pendula can help your business or have any questions or comments, please contact us via email, phone or send us a message.
Phone: +61 425 645 228
hello@swantechnologysolutions.io